Privacy Policy
MOLDVANCE Precision Mould Co., Ltd. ("we," "our," or "MOLDVANCE") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data submitted through this WordPress website, including contact forms, file uploads, cookies, and analytics tools.
1. Data We Collect
Information submitted through website forms and automatic collection
Contact Form Data
When you submit an inquiry via our RFQ or contact forms, we collect:
- • Name (first and last)
- • Business email address
- • Company name
- • Component type, project description, and other inquiry details
- • IP address (logged automatically by WordPress)
Automatic Collection
Our WordPress site may automatically collect:
- • Browser type and version
- • Device type and operating system
- • Pages visited, time spent, and navigation paths
- • Referring URL
2. Purpose of Use
How we use the information you provide
We use collected data for the following purposes:
Responding to inquiries: To review your drawings, assess project feasibility, and provide technical quotations.
Order processing: To confirm specifications, coordinate production, and deliver manufactured components.
Website improvement: To analyze usage patterns and optimize user experience.
Legal compliance: To maintain records as required by applicable regulations.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. File Uploads
Handling of technical drawings and documents
When you upload technical drawings (2D/3D CAD files, PDFs, or images) through our contact forms:
- • Files are stored on our secure WordPress server or connected cloud storage.
- • Access is restricted to MOLDVANCE engineering and sales personnel involved in your project.
- • All drawings are treated as confidential and proprietary to the submitting party.
- • Files are retained only as long as necessary for quotation, production, and quality records.
NDA Available: If your project requires formal confidentiality protection, a Non-Disclosure Agreement can be signed before file submission.
5. Third-Party Services
External services integrated with this website
This website may integrate third-party services for specific functions. When you interact with these services, you are subject to their respective privacy policies:
Google Fonts
Typography loaded from Google servers. Google may collect usage data. Privacy Policy
Analytics Providers
If Google Analytics or similar tools are enabled, visitor data is processed according to their terms.
Email Delivery Services
Form submissions may be processed through email delivery services (e.g., SMTP providers) to ensure reliable notification delivery.
MOLDVANCE does not control third-party data practices. We recommend reviewing their privacy policies directly.
6. Data Retention
How long we keep your information
- • Contact form data: Retained for up to 2 years after last contact, or as long as a business relationship exists.
- • Uploaded drawings: Retained during active project and for quality/warranty record purposes (typically 3-5 years).
- • Order records: Retained per ISO 9001:2015 requirements and applicable regulations.
- • Analytics data: Anonymized data may be retained indefinitely for statistical purposes.
Data no longer needed for business or legal purposes is securely deleted or anonymized.
7. Your Rights
Control over your personal data
Depending on your location, you may have the following rights regarding your personal data:
Access
Request a copy of the personal data we hold about you.
Correction
Request correction of inaccurate or incomplete data.
Deletion
Request deletion of your data, subject to legal retention requirements.
Objection
Object to certain types of data processing.
Portability
Request data transfer to another service provider (where technically feasible).
Withdrawal
Withdraw consent for data processing at any time.
To exercise these rights, please contact us using the information in Section 9.
8. Security Measures
How we protect your data
MOLDVANCE implements reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction:
Secure hosting: WordPress site hosted on servers with SSL/TLS encryption.
Access control: Restricted access to personal data by authorized personnel only.
Regular backups: Data backed up to prevent loss.
Software updates: WordPress core, themes, and plugins kept up to date.
While we take data security seriously, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any identified vulnerabilities.
9. Contact Information
Questions about this Privacy Policy or your data
If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact:
Policy Updates
MOLDVANCE may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. The "Last Updated" date at the top of this page indicates the most recent revision.
Significant changes will be communicated through a notice on our website. Continued use of the website after updates constitutes acceptance of the revised policy.
Need More Information About
Our Data Practices?
Our team is available to answer questions about how we handle your data, discuss confidentiality requirements, or provide additional documentation for compliance purposes.
Contact MOLDVANCE